Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBWOR204 Mapping and Delivery Guide
Use business technology

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBWOR204 - Use business technology
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select and use technology
  • Select appropriate technology and software applications to achieve requirements of the task
  • Adjust workspace, furniture and equipment to suit user’s ergonomic requirements
  • Use technology according to organisational requirements and in a way that promotes a safe work environment
       
Element: Process and organise data
  • Identify, open, generate or amend files and records according to task and organisational requirements
  • Operate input devices according to organisational requirements
  • Store data appropriately and exit applications without damage to or loss of, data
  • Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications
       
Element: Maintain technology
  • Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements
  • Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements
  • Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and use technology

1.1 Select appropriate technology and software applications to achieve requirements of the task

1.2 Adjust workspace, furniture and equipment to suit user’s ergonomic requirements

1.3 Use technology according to organisational requirements and in a way that promotes a safe work environment

2. Process and organise data

2.1 Identify, open, generate or amend files and records according to task and organisational requirements

2.2 Operate input devices according to organisational requirements

2.3 Store data appropriately and exit applications without damage to or loss of, data

2.4 Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications

3. Maintain technology

3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements

3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements

3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and use technology

1.1 Select appropriate technology and software applications to achieve requirements of the task

1.2 Adjust workspace, furniture and equipment to suit user’s ergonomic requirements

1.3 Use technology according to organisational requirements and in a way that promotes a safe work environment

2. Process and organise data

2.1 Identify, open, generate or amend files and records according to task and organisational requirements

2.2 Operate input devices according to organisational requirements

2.3 Store data appropriately and exit applications without damage to or loss of, data

2.4 Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications

3. Maintain technology

3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements

3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements

3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select appropriate technology and software applications to achieve requirements of the task 
Adjust workspace, furniture and equipment to suit user’s ergonomic requirements 
Use technology according to organisational requirements and in a way that promotes a safe work environment 
Identify, open, generate or amend files and records according to task and organisational requirements 
Operate input devices according to organisational requirements 
Store data appropriately and exit applications without damage to or loss of, data 
Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications 
Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements 
Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements 
Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person 

Forms

Assessment Cover Sheet

BSBWOR204 - Use business technology
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBWOR204 - Use business technology

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: